Job Description

Description: Job description
We are looking for a technically skilled candidate with good problem solving for the position of IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
Duties and Responsibilities
Help maintain, monitor and upgrade computer systems and a network in combination with peer IT technicians
Set up workstations with computers and necessary peripheral devices (scanners, printers etc.)
Install and configure appropriate software and functions according to specifications
Ensure security and privacy of networks and computer systems
Manage queries via email, in-person or with ticketing system, work closely with IT peers to ensure setups within process/infrastructure configuration
Assist with any hardware setups/installs
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
IT configuration for new employees, onboarding & employee termination process
Support current popular Microsoft products and Services

Qualifications
Bachelor’s degree in computer science or relevant field
1+ years of experience in computer networks and system maintenance
Excellent diagnostic and problem-solving skills
Excellent communication ability
Proficient in software Installation
Good knowledge of internet security and data privacy principles
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Must be able to work responsibly/independently and assist with multiple projects, priorities.
Being able to multi-task and work with deadlines are an essential function of this position. Strong communication skills, teamwork and the ability to promote a positive work environment are also require
Physical Requirements
Must be able to work standard business hours Monday – Friday. Occasional late evening or overnight work may be requested – On Call
The position frequently requires objects to be moved from one place to another under 25 pounds lifting is periodically needed in order to move computer equipment such as computers, laptops, servers.
This person frequently communicates with clints and vendors who have inquires. Must be able to read, write and communicate to exchange accurate information in these situations.
Worker is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Worker is required to have close visual acuity to perform and analyzing data and figures, viewing a computer terminal; extensive reading at a distance that is close to the eyes

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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