Job Description
Growing Company Seeks Customer Service Representative!
Robert Half has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is long-term contract and located in Edina, Minnesota.
Responsibilities
- Organize and route incoming telephone calls
- Field and send written business correspondence
- Be a part of business development by by actively cross-selling and referring customers
- Give exceptional customer service in a timely fashion
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Customer service and office administrative skills
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Strong communication and interpersonal skills
- Critical thinking, problem solving, ability to work independently
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Solid understanding of Microsoft Word
- Earlier work involving Medical Office
- Superior Customer Service experience highly desired
- Background working with Medical Centers
- Medical Clinic experience highly preferred
- Practical knowledge of Technical Support
- Foundational knowledge in customer service
- Microsoft Excel experience preferred
- SAP experience
- General familiarity with Technical Support
- Demonstrated knowledge of Microsoft Outlook
- Adeptness in Call Center Customer Service
- Strong computer skills including customer database systems
- A consistently positive approach to your work that is rooted in a businesslike professionalism
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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