Social Worker Job at Optum, Gainesville, FL

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Job Description

$2,500 Sign-on Bonus for External Candidates


Careers at Landmark, part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what’s right for the people we serve, even when it’s not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We’re looking for driven people like you because changing the status quo takes dedication. Here, we’ll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life’s best work.(sm)



The primary role of the Medical Social Worker (SW) is to assess the psychosocial needs of patients and provide solution-focused care management to address issues that impede their ability to adhere to their medical care plan. The SW is an active member of the Interdisciplinary care team (IDT). Social work services will be provided in home or via telemedicine as determined by state regulations and/or market need. This position is 60% field-based working with member's in their homes and the other 40% will allow the clinician to work remotely.



Primary Responsibilities:

  • Facilitate serious illness and advance care planning discussion with the patient and family
  • When clinically indicated, and in partnership with HbMC provider, conduct joint visits to facilitate prognosis awareness and health literacy
  • Conduct a comprehensive psychosocial assessment of the patient’s and family’s strengths and needs
  • Develop person-centered care plan goals with the patient and family and/or caregivers
  • Provide tangible care management support to patient’s and / or family and facilitate referrals for clinically indicated services outside of HbMC (e.g., social services such as housing assistance, caregiver support, specialty care)
  • Provide brief therapeutic interventions and solution focused care management to patient and family, utilizing motivational interviewing (MI) and other techniques to address care plan goals
  • Promote patient and family self-management strategies to support self-efficacy and patient empowerment
  • Enhance connectivity between patients and members of the interdisciplinary team

Required Qualifications:

  • Master’s Degree (MSW) in Social Work
  • Active, unencumbered licensure as a Licensed Clinical Social Worker (LCSW) in the State of Florida
  • 2+ years of social work experience (internship not included)
  • Working knowledge of evidence-based interventions such as motivational interviewing, problem-solving treatment and solution-focused therapy
  • Ability to effectively engage, complete comprehensive psychosocial assessments, and deliver brief care management interventions to patients and / or family in-person or via telemedicine
  • Excellent communication skills and knowledge of accessing community resources
  • Access to reliable transportation required; if you are driving a vehicle, you must comply with all terms of the Optum Motor Vehicle Safety Policy
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation


Preferred Qualifications:

  • Geriatric, Palliative and/or hospice care experience
  • Experience in delivering home-based care or field care management
  • Demonstrated ability to collaborate and communicate effectively in an interdisciplinary team setting


If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.



To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment


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