Leading global technology company specializing in sustainable energy.

This Jobot Job is hosted by: Jessica Johnson
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Salary: $70,000 - $100,000 per year

A bit about us:
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A leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, we push the boundaries of technology to drive performance to new levels.

Why join us?
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• Competitive compensation
• Excellent Benefits
• Over 120+ years in business
• In over 100 countries
• Growth opportunities

Job Details
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This position reports to
Service Manager

Your responsibilities

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Your background

• Bachelor degree (Engineering or technical degree preferred) OR Associate degree (Engineering or technical degree preferred) and 2 years of field experience servicing critical power equipment or High School Diploma and 4 years of field experience servicing critical power equipment required.
• Travel up to 75% required.
• Knowledge of Uninterruptable Power Supply (UPS) Systems
• Advanced ability to write test plans and reports detailing test results highly preferred.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization highly preferred.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. #engineering-other #engineering #technical #power-equipment #engineer #indtier1