Position Overview:

The Entry Writer is primarily responsible for filing import entries with U.S. Customs and Border Protection (CBP) and other Participating Government Agencies (PGAs) in accordance with company procedures. This role is for individuals who possess prior experience filing entries in a customs brokerage.

KEY ACCOUNTABILITIES INCLUDE:

• Follow company procedures and client-specific desk-level Standard Operating Procedures.
• Monitor and track inbound shipments.
• Review the accuracy of commercial documentation and annotate for entry purposes.
• Review and resolve anomalies or other issues that may prevent timely entry and/or release of goods with internal and external parties.
• Prepare and transmit CBP and PGA entries and transmissions electronically.
• Coordinate the release of goods from CBP or PGA, including holds and examinations.
• Issue freight availability notices or delivery orders and coordinate delivery of goods.
• Respond to incoming communications from internal and external parties in a timely manner.
• Scan, upload, and archive entry related documentation.
• Prepare and complete invoicing.
• Other duties as assigned

REQUIREMENTS:

• Possess attention to detail and a sense of urgency.
• Strong oral and written communication skills.
• Must have excellent customer service skills, responding promptly and professionally to customer needs and requests for service and assistance.
• Ability to add, subtract, multiple and divide using units of U.S. currency, weight, volume, and distance measurements.
• Ability to read and interpret documents and write routine correspondence.
• Must be detailed oriented with good organization skills.
• Strong data entry skills with approximately 45 WPM or better.
• Possess basic skills with Microsoft products such as Outlook, Excel, and Word.

EDUCATION & EXPERIENCE:

Minimum:

• High school diploma or GED
• 2-3 years of prior customs brokerage experience

Preferred:

• Bachelor’s degree in a related field preferred
• Customs Broker License preferred

SPECIALIST CERTIFICATIONS: