Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an Verification Specialist for our Onboarding Approvals team.

This is a remote position with potential travel into our main office in Lake Success, NY or the FreedomCare hub closest to you.

Department & Position Overview:

Join our growing team and make a positive impact on the lives of others! As FreedomCare grows, so do the opportunities. The Verification Specialist position will/can expect:

• Focus on processing caregiver & patient documents such as Employment identification, photos, direct deposits, and correcting specific caregiver or patient forms such as M13D, MOU, I-9 forms and pay rate agreements.
• Support Caregivers and Patients who have submitted documents that are needed to complete the hiring process.
• Training and continued education will be provided to ensure you are informed of USCIS requirements and any other departmental changes that could be made.

Every Day You Will:

• Use great attention to detail while processing caregiver and patient employment and identification documents
• Create and update documents for caregivers & patients such as pay rate agreements, I-9 forms, M13D, MOUs etc.
• Use My Step to retrieve, approve/reject and advise Caregivers on documents missing to meet I-9 Form requirements.
• Work off an I-9 documents report to review and approve or deny I-9 documents that have been submitted.
• Manage & process the I-9 folder which continues to serve as another secure method to receive employment documents or patient identification documents
• Communicate effectively with intake & onboarding coordinators on what is still missing for caregivers or patients after processing their documents
• Updating I-9 Form status after processing documents

Ideal Candidate Will Possess:

• Great attention to detail & manages time efficiently
• Knowledge of I-9 Document requirements
• Ability to articulate I-9 statuses through detailed notes on salesforce for others to understand
• Ability to resolve issues efficiently over the telephone with eager clients when update documents
• Computer proficiency required; strong typing skills and ability to leverage technology as we continue to implement changes

Nice-to-Haves:

• Bilingual in Spanish, or other languages desired
• Familiar with various types of Employment Documents

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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