Basic Job Concept:
Positively impact people! In this role you will effect change, be yourself, and have a positive impact on our company, our community, and our future! In this role you will supervise and perform all relative facets and functions of a transportation team including drivers, cross-dock operations, offloading transfers, preparing local routes, ensuring driver success and route running as needed.
Who You Are:
You are self-motivated. You thoroughly enjoy organization and analytics, looking ahead at miles/stops/frequency and finding efficiency in processes. You work to provide a world class customer experience, resolving problems, and finding ways to make people’s days better. You love people, processes, and performance. You believe in the power of ‘team’ and are driven by a sincere desire to see others succeed. You are a change agent, live culture, and believe in community!
General Summary:
In this role you will be a contributor to our food distribution process by assisting and leading distribution efforts in assigned location. You have a strong attention for detail, have the vision of an air-traffic controller, and can coordinate multiple activities to make the lives of internal and external customers better. You operate with a high sense of urgency, and have the ability to handle stress, calm others and make magic happen. You review your driver’s daily activities, make recommendations for future planning, take, and provide driver feedback to Transportation Leadership and work to make the driver/customer experience a success. You ensure needed communications are relayed to our drivers as needed, coordinate schedules, and assure all processes are followed as needed. Verify all equipment needed is in good working order, and repairs are made, and drivers are set up for success.
What You’ll Do:
- Have fun and be a part of making Foster-Caviness amazing!!!
- Leadership responsibility of owning the coordination of daily transportation activities, and various administrative duties, as well as maintaining vendor relations.
- Lead various facets of safety including training, policy adherence, accident reporting compliance, and assisting management in the investigative process.
- Participate in employee training, and coaching.
- Prepare schedules, and tracking attendance for all Delivery Drivers.
- Ensure Drivers consistently execute all necessary activities such as pre/post trip DVIRs, paperwork, utilize proper technology, and provide feedback and anything else necessary to complete the day and prepare them for the following day.
- Take and provide driver feedback and ideas to the Transportation Leadership to improve and solve problems, and work to make the overall driver/customer experience better.
- Ensure drivers are engaged and accountable to performance as the valued business partners they are.
What You’ll Bring to the Table:
- A sincere passion for positively impacting people and making work fun (this is first on the list for a reason!)
- Ability to see the full landscape, plan a successful workflow, and use resources effectively.
- Minimum 1 year of Delivery Driver experience in either LTL or small package environment.
- Current DOT medical card for truck moves and deliveries.
- Proficient in DOT Hours of Service rules and regulations, as well as ELD software such as Samsara (preferred), People Net, Omnitracs, etc.
- PC Skills to create communications in various Microsoft Office programs, as well as proficiency in MS Teams and ADP.
- Strong attention to detail and a passion for excellence.
- Experience with powered lift equipment (forklift, pallet jack, etc.).
- Desire to assess situations, determine a course of action, and relay that opinion based on facts.
- Strong communication skills – the ability to speak effectively and efficiently is essential to your success.
- Experience in Produce Pro software or an AS 400 platform highly desirable.
- A passion for leading people, the courage to handle difficult situations, as well as courage to solicit feedback and deploy solutions that set drivers up for success.
- Ability to successfully dispatch drivers, conduct pre-shift meetings, and adjust as necessary.
- Ability to interact with external customers professionally to seek solutions and process changes to help the customer and Foster Caviness for the win-win!
- Ability to assess and manage fleet of trucks according to DOT standards. Work with external service companies to maintain the best fleet for your drivers!
Note: The above job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the employee and are not to be construed as an expressed or implied contract of employment or a promise of employment for any specified time between an employee and Foster-Caviness. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities required due to the operating needs of the business.
EOE M/F/D/V