Tasting Room Associate Job at Penns Woods Winery, Chadds Ford, PA 19317

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Job Description

Penns Woods Winery is seeking a part-time (up to 28 hours a week) tasting room sales and hospitality associate. This position entails carrying out daily winery operations, selling wines, wine club memberships, and advocating / telling the story of our small, family-owned winery. We strive to provide a memorable wine experience through our excellent customer service and high-quality wine. With that said, we are looking for an outgoing and eager personality who works well in a team environment. This position requires weekend availability for both daytime and evening shifts. This is a wonderful opportunity to be a part of an enthusiastic team and to promote the success of our winery and local wines in our area!

This position requires a minimum of 2 full weekends (4 individual weekend days) a month and select weekdays as needed (if applicant has weekday availability).

This position entails, but is not limited to, the following duties:

    *Provide guests with outstanding hospitality. *Interact with customers in a professional, yet friendly, manner. *Perform educational wine tastings and vineyard tours. *Serve wine and local packaged food items tableside and at our wine bars. *Educate guests on our story and our wines. *Demonstrate exceptional sales and customer service skills. *Promote and sell Wine Club Memberships. *Prepare and pack curbside pick-up orders and shipments. *Answer phones and assist with customer requests and questions. *Represent the winery at off-premise events as necessary. *Maintain cleanliness of Tasting Room, surrounding property and merchandise displays. Including, not limited to, clearing/sanitizing tables, cleaning restrooms, outdoor gardening, sweeping, vacuuming, mopping, etc. *Set up and breakdown of on-premise events (tents, tables, chairs, carrying cases of wine and coolers).

Qualifications:

    *Must be able to work weekends and select holidays. *Written/verbal communication skills. Must be able to understand and accurately follow written and verbal instructions. *Computer proficiency required. Point of Sale and Excel knowledge preferable. *Outstanding customer service skills. Ability to effectively and appropriately communicate with a diverse group of clientele. *Must be a team player and maintain a positive disposition. *Strong organizational and problem-solving skills. *Ability to think proactively, and multi-task/ follow instructions while maintaining attention to detail. *Wine interest is required, knowledge is preferred ( aka. We are happy to teach you all about wine, but you need to be interested in it). *Professional appearance and demeanor. *Ability to stand for extended periods of time and lift/carry 50 lbs. *Reliable form of transportation. *18 years of age or older.

Full training will be provided along with RAMP training (Responsible Alcohol Management Program).

We are looking forward to hearing from you!

Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00 - $15.00/hour.

About Penns Woods Winery: Penns Woods Winery is a family-run Pennsylvania Winery. With over 40 years of experience in the wine business, winemaker Gino Razzi, and his daughter Carley Mack, produce award winning wines from Pennsylvania-grown grapes. Penns Woods wines can be found in restaurants throughout Philadelphia and its surrounding suburbs. The tasting room in Chadds Ford, PA provides an all-around vineyard experience and hosts live music, food and wine pairings, and other exciting events each weekend.


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