Surveyor Job at State of Wisconsin, Wisconsin

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Job Description

Introduction


The Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) is recruiting for a Health Services Specialist - Surveyor. DQA is responsible for protecting and promoting the health, safety, and welfare of residents living in care and treatment facilities and/or receiving mental health and substance use services.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

  • 3.5 weeks of vacation, 9 paid holidays and ample sick time.
  • Top rated health plan options start at $35/month for single plans and $87/month for family plans, after 2 months of state service.
  • Participation in the Wisconsin Retirement System, which is considered among the best in the country!
  • Public Service Loan Forgiveness Program employer.

You will be required to telework and must be able to establish a secure home office. This position requires approximately 50% travel. Required travel will be throughout all counties in Wisconsin, with a primary focus on 13 counties in the Central and Northeastern regions of Wisconsin (Brown, Door, Florence, Forest, Kewaunee, Langlade, Manitowoc, Marinette, Marathon, Menominee, Oconto, Shawano, Sheboygan).This position is part of the Behavioral Health Certification Section (BHCS) in BAL and can be based out of any of our four regional offices (located in Green Bay, Madison, Milwaukee or Eau Claire). Occasional overnight stays and weekend and evening hours may be required during some surveys.

Click here to see what working for the State of Wisconsin is all about!

Position Summary


As the BHCS Health Services Specialist-Surveyor, you will be responsible for evaluating, certifying, and monitoring a wide variety of mental health and substance use programs such as Outpatient Integrated Behavioral Health Treatment Services, Opioid Treatment Programs, Intoxicated Driver Services, and Mental Health Outpatient Clinics to name a few. You will ensure compliance with standards and rules in areas such as:

  • admissions, transfers and discharges;
  • resident rights;
  • staffing;
  • quality of care/quality of life assessments;
  • delivery of treatment and services;
  • physical environment requirements and life safety.

In this position, you will also participate in the investigation of complaints against certified programs.

Salary Information


The starting salary is between $28.46 to $33.00 per hour (approximately $59,100 to $68,600 per year), depending on experience, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction. This position is classified as a Health Services Specialist and is in pay schedule and range 12/63.

Job Details


All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

This position requires the ability to drive a State vehicle or the ability to provide one's own transportation. In order to become authorized to drive a State vehicle, you must meet the requirements of the State of Wisconsin Fleet Vehicle Policy, which are:

  • Must have a valid driver's license
  • Must have minimum of two years licensed driving experience
  • Must be 18 years of age

Additionally, your driving record MUST NOT reflect any of the following conditions:

  • Three or more moving violations and/or at-fault accidents in the past two years;
  • Operating While Intoxicated (OWI)/Driving Under the Influence (DUI) citation within the past 12 months; and
  • Suspension or revocation of driver's license.

All appointees will be subject to DHS' flu-shot policy and are required to report their COVID vaccination status, whether they are vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

Qualifications


Minimally qualified applicants will have all of the following:

  • Experience collaborating and communicating with internal and external partners (e.g. providing guidance and technical assistance, communicating with the public, agencies, health care staff, or other parties, etc.).
  • Experience investigating or researching for reporting purposes (e.g. conducting interviews, writing detailed and accurate reports based on findings, etc.).
  • Experience using computer programs such as Microsoft Office for data entry and report production.

Well-qualified applicants will also have one or more of the following:

  • Experience investigating grievances or complaints.
  • Experience interpreting and applying Federal or State rules or regulations related to health care or residential settings.
  • Experience working in a health care or residential care setting (e.g. assisted living facility, nursing home, hospital, ICF-IID, etc.).
  • Experience working in a mental health and/or substance abuse related field.

Your letter of qualifications is limited to 2 pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

How To Apply


Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “Register Now” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

Helpful Tips:

  • Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
  • You may want to save a copy of the job posting for referencing after the deadline.

Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

For technical assistance and general information, please see Commonly Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Katie Detert at Katiee.Detert@dhs.wisconsin.gov.

Deadline to Apply


The deadline to apply is May 25, 2023 at 11:59 p.m.

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