Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

This role oversees the execution of service standards, policies and procedures, and objectives in the San Francisco Stores location with Alaska Airlines. As a people leader, the supervisor provides direct supervision for stores leads and agents in the performance of their duties, establishes priorities for the team to ensure operational success as we support the Maintenance and Engineering (M&E) department.

Key Duties

• Oversee and motivate team to successfully complete operational responsibilities. This includes providing prioritized material support to scheduled and unscheduled aircraft maintenance, engineering modifications, shop activities and new station start up; performing regular inventory audits and resolving discrepancies; monitoring out stations for shelf life and providing replacements.
• Communicate and implement new initiatives, changes to policies and procedures, and share company news.
• Communicate effectively with employees and ensure compliance with the provisions of the bargaining unit agreement.
• Evaluate performance, provide feedback and participate in recognition programs.
• Monitor and offer progressive counseling for improved attendance reliability.
• Coordinate with necessary internal and external departments, teams, couriers and vendors (e.g. AS Material Control, FedEx, Boeing, etc.) to ensure procured parts and materials are received, shipped, and available at service locations.
• Uphold company and regulatory safety compliance and develop safety awareness in employees.
• Partner with the training manager and trainers to ensure all agents are compliant.
• Investigate employee accidents and resolve issues that contributed to the accident.

Job-Specific Experience, Education & Skills

Required

• 3 years of experience in stores or a relevant function.
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
• Ability and willingness to work varied shifts (e.g. nights, weekends, holidays).
• Effective communication skills (e.g., verbal, written, and listening).
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Experience with using an inventory management software platform and inventory control.
• Knowledge of dangerous goods shipping procedures (IATA & CFR 49) along with experience of handling, storage and shipping Dangerous Goods.
• Familiar with OSHA/EPA regulations; warehouse experience.
• Familiar with IAM (International Association of Machinists) labor agreements or experience in within with in a bargaining unit environment.

Airport SIDA Badge Requirements

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$84,700 - $111,700 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 5/10/2023

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2023-10515

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.