$5,000 Sign on Bonus for External Candidates

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home. The primary role of the Medical Social Worker (SW) is to assess the psychosocial needs of patients and provide solution-focused care management to address issues that impede their ability to adhere to their medical care plan. The SW is an active member of the Interdisciplinary care team (IDT). Social work services will be provided in home or via telemedicine as determined by state regulations and/or market need.

If you are located in Jacksonville, FL you will have the flexibility to work remotely* as you take on some tough challenges. 60/40 - 40 home / 60 in the field.

Primary Responsibilities:

• Facilitate serious illness and advance care planning discussion with the patient and family
• When clinically indicated, and in partnership with HbMC provider, conduct joint visits to facilitate prognosis awareness and health literacy
• Conduct a comprehensive psychosocial assessment of the patient’s and family’s strengths and needs
• Develop person-centered care plan goals with the patient and family and/or caregivers
• Provide tangible care management support to patient’s and / or family and facilitate referrals for clinically indicated services outside of HbMC (e.g., social services such as housing assistance, caregiver support, specialty care)
• Provide brief therapeutic interventions and solution focused care management to patient and family, utilizing motivational interviewing (MI) and other techniques to address care plan goals
• Promote patient and family self-management strategies to support self-efficacy and patient empowerment
• Enhance connectivity between patients and members of the interdisciplinary team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master’s Degree (MSW) in Social Work
• Active Licensed Clinical Social Worker (LCSW) license in the State of Florida
• Meet all state certification and licensing requirements
• 2+ years of social work experience (internship not included)
• Working knowledge of evidence-based interventions such as motivational interviewing, problem-solving treatment and solution-focused therapy
• Demonstrated ability to effectively engage, complete comprehensive psychosocial assessments, and deliver brief care management interventions to patients and / or family in-person or via telemedicine
• Proven excellent communication skills and knowledge of accessing community resources
• Access to reliable transportation required; if you are driving a vehicle, you must comply with all terms of the Optum Motor Vehicle Safety Policy
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Geriatric, Palliative and/or hospice care experience
• Experience in delivering home-based care or field care management
• Demonstrated ability to collaborate and communicate effectively in an interdisciplinary team setting

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.