Job Description:

What are the major objectives or outcomes to be accomplished by the person in the job?

• Maximize property financial performance.
• Attain or exceed ownership objectives for each asset.
• Ensure the delivery of excellent client service.
• Identify and/or assist with developing new business opportunities.
• Ensure regulatory compliance with all housing programs in the portfolio.

What are the most frequent and essential work activities in this job?

• Ensuring completion of and adherence to annual property budgets and management plans.
• Continually monitoring property performance targets.
• Conducting regular, periodic site visits and inspections.
• Ensuring capital improvement projects and approved rehab plans are executed properly.
• Managing and developing staff.
• Communicating with clients and stakeholders.
• Ensuring cooperation and collaboration between property management and corporate support staff.
• Collaborating with other team members on business development opportunities.
• Establishing and administering staff compensation and incentive plans.

What people and how many are managed by the person in this job?

• Regional Managers (up to a maximum of 6-8)
• Director of Compliance
• Director of Maintenance
• Special Projects Coordinator (as may be assigned)
• Operations Specialist (as may be assigned)
• Executive Assistant (as may be assigned)

What are the primary people contacts in this job? (With whom? What purpose? How often?)

Contacts are daily and include: President, corporate staff, property management staff, lenders, clients, legal counsel, regulatory agency personnel, vendors, construction personnel, Property Managers, Maintenance Supervisors, other site staff as appropriate.

Requirements:

Training/Education/Other

• College degree or commensurate experience
• Valid driver’s license and reliable private transportation
• CPM® designation preferred
• COS/TCS/CP3 Expecte
• Real estate broker license preferred
• Ability to be away from home overnight at least 50% of the time

Senior Vice President of Property Services Page

Experience/Skills

• Minimum of 10 years experience in multi-site affordable housing management of at least 5,000 multifamily housing units and/or 50 to 80 multifamily projects with demonstrated ability to deliver financial and operational results.
• Experience with affordable housing programs – specifically HUD project-based Section 8, Low Income Housing Tax Credit, and Rural Development.
• Experience in budgeting, revenue enhancement, regulatory compliance and expense control.
• Strong track record of successful personnel management, especially in remote locations.
• Experience with developing third-party fee business.
• Knowledge of the development/construction process and undertaking new lease-ups..
• Experience with property renovations and value-add rehabs.
• Experience working with multiple clients and non-profit boards.
• Experience interacting with regulatory agency personnel at local, state and federal levels

Special Requirements

• Excellent oral and written communication skills
• Excellent organizational and time management skills
• Strong interpersonal and consensus-building skills
• Ability to hire, train and motivate personnel
• Excellent team-building skills
• Proven analytical skills
• Excellent computer skills, with emphasis on the MS Word, Excel, PowerPoint, and Yardi
• Ability to travel overnight a minimum of 15 nights per month either by ground or by air
• Ability to conduct property inspections as outlined