Senior Program Analyst Job at American Airlines, Dallas, TX

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Job Description

Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 67240

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Cabin Aviation Safety Action Program (ASAP) and reports to the Cabin ASAP Manager. If you are looking to make a difference and have an opportunity to elevate safety in Flight Attendant Cabin Ops, this is the position for you. This position will be responsible for performing analysis of ASAP and other relevant data to identify risks to drive actions to enhance our safety culture. This includes supporting risk and root cause analysis, interfacing with subject matter experts (SME) and the evaluation of current processes and procedures for effectiveness.
  • This job is also responsible for data analysis to share what we are learning from ASAP, which includes preparing reports/presentations and actively participating in AA’s Safety Management System, which involves all levels of leadership. The ability to tell the data story is critical. There will be opportunities to participate in ad hoc projects and present to various groups and levels of leadership as determined by the Manager.
  • Collaboration and relationships are critical to the success of this role. Collaboration with operational leaders, operational team members, union representatives, the FAA, Inflight supporting departments, other ASAPs (e.g., Flight, Tech Ops, Ground/Ramp, Dispatch, etc.) and other operating departments.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.


  • Processing reports to ensure the confidentiality of the ASAP and accurate data input
  • Support the Cabin ASAP Manager in preparing the Cabin ASAP Event Review Committee (ERC) agenda and efficiency of the ERC meeting
  • Ensure ERC meeting minutes, attendance and action items are accurately documented
  • Continually evaluating data to identify trends and changes in operational risk based on information captured in ASAP
  • Assist with projects for the ASAP to promote Safety in managing operational risk and enhancing compliance
  • Collaborate with departments, FAA, and labor union members of the ERC for information sharing and corrective actions
  • Develop safety and compliance materials including posters and power point presentations to represent the department in meetings as required
  • Interface with other ASAP teams sharing, analyzing, and reporting information
  • Any other duties assigned by the Cabin ASAP Manager

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's Degree, or equivalent Inflight/Flight Service experience
  • 3+ years’ experience in the aviation industry
  • Ability to generate effective data analysis
  • Knowledge of Microsoft Office to include advanced skills in Excel and PowerPoint
  • Must be able to perform duties under strict confidentiality guidelines
  • Ability to travel (25%)


Preferred Qualifications- Education & Prior Job Experience

  • Experience in the use of SCEPTRE, TABLEAU, CERS, SHAREPOINT, and WBAT or similar complex database system
  • Knowledgeable of company/operational policies and procedures
  • Experience with Safety Management Systems (SMS) principles
  • Ability to manage and handle multiple priorities
  • Ability to self-manage time schedule


What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 67240

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