Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE
Responsibilities:
You will be part of a team responsible for the support of applications used to rent cars for Enterprise Rent-A-Car, Alamo, and National Car Rental. You will work closely with many different application support teams across the larger rental departments.
As a
Sr. Business Analyst on the Pricing Team, you will be a critical team member serving as the analyst prioritizing incoming work and ensuring the team remains focused on critical tasks. In this role, you will be responsible for performing initial triage of reported Pricing requests including data analysis and identifying potential bugs. You will also field questions regarding our system functionality and may be asked to research and present information in response to questions related to business needs. You will actively investigate, analyze, collaborate, understand, and document the application/service functionality. You may participate in testing, identifying potential problems and researching opportunities to minimize complexity. You must be able to work in a fast paced, production environment with the ability to handle multiple tasks.
As a member of the Pricing team, you will be expected to represent your team in a positive manner both within and outside of your department. Pricing is a key contributor to multiple on-going projects like Greenlight and Frictionless. Pricing supports and maintains the data and applications that determines what price we offer to our customer for all brands and locations. This is an exciting department to be a part of with a lot of interaction with the Product team and various areas across IT and the business.
This is the perfect opportunity for a self-starter who is detail-oriented and is motivated to solve problems. Strong interpersonal skills, as well as communication skills (both written and oral) will be important.
This team works in a fun, collaborative virtual environment and is responsible for high-priority efforts.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
Required:
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
- Must be committed to incorporating security into all decisions and daily job responsibilities
- 3+ years of experience in IT as a Business Analyst, Software Analyst or similar role
- Strong knowledge of Word, Excel, and Power Point
- Familiarity with regression testing, release testing, and/or troubleshooting system issues
- Experience complying with data security standards
- Experience working with enterprise-wide systems
- Excellent customer services skills
- Strong teamwork and leadership abilities in a collaborative environment
- Strong verbal and written communication skills
- Must have proven experience in communicating and collaborating with all levels of management
- Ability to clearly document complex business processes to the lowest level
- Ability to communicate detailed information with analysts, developers, and other support teams
- Ability to triage issues, identify root cause and conduct investigation into problems as needed
- Must possess excellent analytical, problem-solving, and decision-making skills
- Must possess initiative, results-oriented drive and a solid work ethic requiring minimal direction
- Consistently demonstrates personal ownership of tasks, projects, and job performance
- Highly organized and detail oriented individual
- Excellent time management and prioritization skills with ability to multi-task and meet timelines
- Must be flexible in the face of changing priorities and requirements
- Must be able to work in a fast-paced, high demand, and challenging environment
- Must possess continuous improvement mindset
Preferred:
- Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
- Experience with EHI applications ECARS or Odyssey or other Res or Rental applications is preferred
- Experience working with Atlassian tools Confluence or JIRA is preferred