PRIMARY PURPOSE:
It is the primary duty of a Retail Sales Associate to provide our Guests with exceptional guest service, maintain a consistent brand standard and a comfortable shopping experience.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Engage all Guests in a friendly manner using our SHOW Service Basics program to deliver WOW Moments.
• Assist Guests with their needs and drive sales
• Maintain a clean and safe environment and ensure product replenishment from stock room to guarantee our guest’s ease of shopping
• Own the guest’s experience and report any opportunities for improvement to Retail Management
• Follow all Retail, POS, and Cash Handling procedures
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Maintain a high level of collaboration inside and outside of the Retail Division
• Ability to operate a Retail POS system.
• Able to effectively communicate in English, in both written and verbal forms
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays

PREFERRED:

• Six (6) months Retail Sales experience
• Six (6) months Cash Handling experience
• Bilingual
• Experience in a similar resort setting