About us
Cricket Wireless by NKB Corporate Ventures is a leading cell phone store company that specializes in providing high-quality mobile devices and accessories to customers across the United States.
At Cricket Wireless by NKB Corporate Ventures, we pride ourselves on our exceptional customer service. Our knowledgeable staff are always available to answer questions, provide recommendations, and help customers find the right phone or accessory to meet their needs. We also offer a range of services such as device repairs, phone activation, and data transfer to ensure that our customers can get the most out of their mobile devices.
As a growing company, we are always looking for talented individuals who are passionate about mobile technology and customer service. If you are looking for a dynamic and exciting career in the cell phone industry, we encourage you to join our team at Cricket Wireless by NKB Corporate Ventures.
Join us in our mission to provide exceptional products and services to our customers and be a part of the future of mobile technology.
Title: Retail Store Sales Manager
Location: Houston, TX
Responsibilities:
Lead and motivate a team of sales representatives to achieve daily, weekly, and monthly sales targets
Monitor sales performance and provide regular coaching and feedback to team members
Ensure team members are knowledgeable about the company's products and services and are able to communicate their features and benefits to customers
Develop and implement sales strategies to drive revenue growth and increase market share
Collaborate with other departments to ensure the smooth operation of the sales process, including inventory management, customer service, and marketing
Analyze sales data and market trends to identify opportunities for growth and improvement
Conduct regular team meetings to communicate goals, expectations, and provide training and development opportunities
Handle customer inquiries and complaints escalated by team members to ensure customer satisfaction
Conduct performance evaluations and make recommendations for promotions or disciplinary action as needed
Requirements:
Experience in the cell phone industry is a plus
Excellent leadership and team management skills
Strong analytical and problem-solving skills
Exceptional communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple priorities
Proficient in Microsoft Office
Job Type: Full-time
Pay: $14.00 - $19.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to commute/relocate:
Language:
Work Location: In person
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