Job Description

Job Title: Principal Technical Writer

Job Grade: 12

Location: US - Remote (Preferably EST - MST time zones)

Who we are: Accuris (formerly S&P Global) delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. On the Engineering Solutions team we think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. Our mission: build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world’s most complex problems.

Job Description: We are seeking an experienced principal technical writer with a passion for writing and technology. You not only possess the ability to create accurate, well-structured, and clear documentation, but you are also self-driven, able to independently deliver projects under specific deadlines within a fast-paced software organization. You are responsible for writing and maintaining documentation and help content for multiple software products developed by our company. You provide the vision for what high-quality, customer-centered documentation looks like, and you will collaborate with product and development teams to create compelling content.

Responsibilities:
Write and maintain user guides, manuals, release notes, and online help systems for multiple software products

Write and maintain technical documentation around API/SDK

Create and maintain documentation templates, style guides, and standards

Oversee the translation and localization of help systems/documentation into different languages

Work closely with product managers, developers, and QA teams to gather product information and ensure accuracy of documentation

Collaborate with UX designers to ensure consistency and usability of documentation

Manage documentation projects, including planning, scheduling, and tracking progress

Continuously review and improve documentation based on feedback from users and stakeholders

Lead the way in technical writing innovation and deploying new strategies for showcasing and disseminating documentation to our customers

Manage and maintain documentation sources in source control

Publish/release help systems and documentation through continuous delivery pipelines

Participate in product testing and provide feedback on user experience and functionality

Train and mentor junior technical writers

Key Qualifications:
Bachelor's degree in technical writing, Communications, English, Journalism, computer science, or related field

Demonstrated ability to write well-crafted, easy-to-consume documentation

5+ years of technical writing and copy-editing experience

Excellent writing, editing, and communication skills, as well as exceptional attention to detail

Strong understanding of technical writing principles, standards, styles, and best practices

Deep experience with documentation tools such as MadCap Flare, Adobe RoboHelp, FrameMaker

Strong project management skills, and experience with project management tools (Azure Devops, JIRA, etc.)

Ability to work independently and manage multiple priorities in a fast-paced environment

Ability and experience in working collaboratively with cross-functional teams to define documentation infrastructure, formats, and best practices

Experience with source control for documentation and publishing help systems through CI/CD pipelines

Familiarity with software development methodologies, tools, and concepts

Experience with Agile development methodologies is a plus

What We Offer

Competitive base salary and bonus

A comprehensive benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site: https://careers.ihsmarkit.com/benefits.php.

For work locations in the state of Colorado, the anticipated minimum base salary for this role would be $50,000 - $90,000. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.

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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 286634
Posted On: 2023-05-04
Location: Boulder, Colorado, United States

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