Albertsons/Safeway has an opening for a Security Receptionist. This position will be located in the Denver Division Office, Centennial, CO.

Position Purpose: Attend to visitors and deal with inquiries on the phone and face to face for the Division Office. Address any security related issues dealing with visitors. Ensure employees and visitors access Division Office building access policies. Respond, as needed, to deal with unauthorized visitors and other security incidents on the premises, including the parking areas. Respond, as requested by the Asset Protection Director or his/her designee, to other assigned duties or tasks related to receiving guests, and premises safety and security. Ensure that a high level of customer service and satisfaction is provided on a consistent basis.

Key Responsibilities include, but are not limited to:

• Deliver excellent customer service when answering telephone, screening and directing calls. Process calls to the appropriate party in an efficient and effective manner, including taking and relaying messages and providing information to callers
• Effective and timely communication
• Make eye contact and sincerely greet visitors, vendors and employees entering organization and direct them to the correct destinations.
• Stay current and ensure knowledge of staff movements in and out of organization to ensure proper distribution of calls.
• Maintain a clean and professional workspace at all times.
• Perform special projects as assigned.
• Manage/Monitor employee entry into the building.
• Manage/Monitor all visitor entry appointments to the building.
• Maintain/Manage building security policies.
• Monitor Building & Property Security, via Avigilon cameras and walks.
• Assist with LE & Sedgwick video reviews and download requests/mailings.
• Daily video review of the premises
• Assist with all Executive requests.
• Assist with building access scheduling of visitors & maintenance work.
• Assist with managing and scheduling of special event at the Office.
• Assist with ordering office cafeteria and building supplies.
• Assist with building and property maintenance.

Qualifications:

• High school diploma or GED required.
• Prior experience handling telephone console for large company.
• 2 - 4 years’ experience in fast-paced corporate environment.
• 1 - 2 years knowledge of Retail Grocery operations and organizational structure.
• Excellent knowledge of customer service principles and practices; strong customer service orientation.
• Strong interpersonal skills, with the ability to interact with a variety of personalities.
• Professional personal presentation.
• Excellent phone manner.
• Excellent knowledge of administrative and clerical procedures with strong attention to detail to handle large printing and mailing jobs.
• Excellent verbal and written communication skills.
• Knowledge of computers and relevant Microsoft Office software applications; good keyboard skills, copier/printer functionality.
• Able to work schedule with dedicated time required job duties.
• Reliable.

PHYSICAL ENVIRONMENT:

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at desk or computer terminal.
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday.
• Stooping, bending, twisting and reaching may be required in completion of job duties.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.

Premium Benefits:

• Associates are eligible for Health & Welfare Benefits, Retirement Saving Options, Paid Time Off/Vacation Benefit among others.

Colorado positions ONLY - Salary range: $22.00 - $25.00 and is commensurate with experience and other relevant factors.

The Albertsons Companies is proud to be an Equal Opportunity Employer (MFDV) and welcomes diverse talent and backgrounds.