Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

Location: New York City, NY (5 days in office)

What You Would Get To Do:

In this capacity, the ideal candidate would represent the FIRST brand while embedded within a Solutions account for a major financial services institution. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our clients through excellent project & data management and event coordination for both in-person and virtual events. S/he will be responsible for managing several internal and client-facing programs at a time, supporting C-level and senior stakeholders. This role will also be responsible for producing monthly and quarterly metrics, as well as integrating best practices on a consistent basis.

Your Contributions

• Deliver events that are world-class and exceed clients’ expectations
• Responsible for the planning and execution of multiple key events, in particular, high-profile events, as well as creative employee events
• Maintain task lists and timelines for each of these events
• Travel for site visits and on-site execution as necessary (estimated 15%)
• Manage all aspects of the event operation from initial briefing to reconciliation
• Keep speakers and internal participants well informed of all relevant logistical information
• Work strategically with Marketing and client-facing professionals on achieving event goals
• Manage event data and create quarterly reports for all US events
• Create timely and effective communications as often as needed
• Act as client liaison and ensure SLA’s (Service Level Agreements) are monitored and achieved throughout the event planning process
• Field questions and offer advice to team members to assist with creative problem solving
• Work with the team to ensure adherence to client standards of operations
• Responsible for accurate and timely budgeting and reconciliation of events
• Create and closely monitor value adds at every opportunity, and look to find innovative ways to deliver content and enhance each event
• Share knowledge of best practices regarding new suppliers, services, and venues
• Always look to integrate best practices and raise the bar at each event
• Be proactive with ideas and creative solutions
• Mentor and support other team members as required
• Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.

• 5 – 7 years’ Event Management experience preferably in a financial/corporate environment
• Virtual event experience required, Cvent experience and GlobalMeet experience preferred
• Bachelor’s Degree required
• Direct experience interfacing with senior stakeholders and high-profile speakers
• Advanced data management skills
• Ability to travel an estimated 15% for programs yearly
• Superior attention to detail
• Ability to work in a fast-paced environment and lead group meetings with senior management
• Highly responsive to key stakeholder inquiries
• Strong written and oral communication skills
• Proficient technical skillset working in Excel, PowerPoint, and HTML programs to create invitations
• Advanced project management skills, including budget creation, management, and reconciliation
• Advanced experience with conference, meeting, and production management
• Excellent supplier knowledge and negotiating skills
• Advanced working knowledge of Microsoft Office; specifically Excel & PowerPoint
• Creative problem solver and decision-maker; resourceful
• Team-oriented while also being able to work autonomously
• Adaptability – to situations and ever-changing demands
• Highly organized – ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ambitious, proactive, and creative
• A calm, professional, and flexible approach to handling high-pressure situations

PREFERRED QUALIFICATIONS:

• Advanced working knowledge of key US destinations (e.g. New York, Chicago, Miami, etc.)
• Experience in the Financial Services industry
• Experience working in large and complex databases
• Advanced knowledge of venues and suppliers in key US cities
• Experience with Exact Target and Microsoft CRM are a plus but not required

ADMINISTRATION & GENERAL:

• Track time in FIRST’s proprietary time tracking tool for capacity planning
• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure that managers are aware of problems or issues which negatively affect productivity
• Build excellent relations with the team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests from FIRST and client as required, typically during quiet times
• Vaccination for Covid-19 or have a valid religious or medical reason to not be vaccinated

United States Residents: The base pay for this position ranges from $70,000 to $100,000. This role is also eligible for an annual discretionary bonus.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.

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