• We’re a company rooted in people—seeking to create a vibrant and inclusive environment, where everyone feels they can belong.

• Accelerate your career path by gaining hands-on experience and exposure to the latest technology. Our interns and graduates work on real projects in real time in world class labs. Be a part of tomorrow’s future – today.

• Mentoring. Networking. Leadership Opportunities. We recognize that the learning doesn’t stop when you leave school - we champion a team environment for development and provide the tools to achieve success.

• We are big proponents of life-work integration. Our people make a big difference at Ciena, but we want to shine light on their differences outside of working hours too. CienaCares supports non-profit causes important to employees by matching employee financial contributions and dedicating time for volunteering.

• Candidate will work cross-functionally with Project Management & Customer Success to ensure maximum success
• Be a key driver & part owner in the Customer Success Events initiative
• Work closely with the PMO on special projects to enhance the practice

What Does Ciena Expect of You?

• A sense of urgency – what’s important to the customer is equally important to you. You make getting things done a priority.

• Integrity – you hold yourself to the highest level of personal and professional standards of conduct.

• A commitment to innovation – you continually seek to learn, understand new technologies and ever-changing market conditions, and endeavour to apply that knowledge to Ciena’s advantage.

• You embrace change – thriving in a diverse environment of ever-changing priorities and sometimes stressful situations.

• The flexibility to work independently with minimal supervision as well as part of a broader team.

The Must Haves:

• Pursuing a degree in a discipline such as Business, Communications, Engineering, Computer Science, etc.
• Excellent technical skills demonstrating the ability to learn new systems quickly and efficiently
• Proficiency with written communication skills, demonstrating the ability to write with professionalism, clarity, and accuracy
• Organized with the ability to own and drive tasks to completion in a timely manner while recognizing when seek advice or escalation
• Excellent skills in critical thinking, problem solving and decision-making that balance analysis with responsiveness for independent, solution-focused action
• Self-directed work habits, exhibiting initiative, creativity, maturity and professionalism

Desired Traits/Experience:

• Responsible for successfully completing tasks assigned. Assists in implementing and applying concepts in specialized and functional areas

• Applies professional knowledge, skills, and training in achieving team objectives

• Demonstrates understanding of fundamental tools and concepts of a professional discipline

• Works on pieces of projects/problems and meets assigned deadlines

• Works independently and seeks support from manager or more senior team members when needed

• Continuously demonstrates increasing independence and decreasing need for work direction to succeed in an ever-widening range of assignments

• Proactively works across the team to assist other teammates and learn new areas for support