Job Description

POSITION PURPOSE

The main responsibilities of this position are to provide exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous, and professional manner.

ESSENTIAL FUNCTIONS

• Promotes water safety among guests using the pool, maintains the pool, whirlpool, pool deck, patio, and grounds of the hotel.
• Conducts necessary repairs and performs necessary cleaning in a manner that is responsive to guest satisfaction in a safe manner. Also responsible for routine custodial duties.
• Ensuring cleanliness, setting -up and safety of the pool deck and attend to all guests needs within the hotel pool area as per the Hotel safety guidelines.
• Clean, set and re-set tables continuously, assuming responsibility for stations, tables, and side duties.
• Stack dishware properly for efficient unloading for kitchen stewarding and always ensure proper safety standards.
• Perform set up duties as requested to include side stations, storage areas and food staging area.
• Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
• Fold napkins for meal periods to maintain an adequate supply.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Prepares pool deck for patrons by setting up and cleaning day beds, pool chairs, pool towels and cabanas; setting decorations, condiments, candles, napkins, service plates, and utensils as needed.
• Maintains menu presentation by keeping menus clean and replacing damaged menus.
• Maintains table setting by removing plates, glassware and utensils as completed; replenishing utensils; being alert to patron spills or other special needs.
• Supports Pool Servers by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
• Closes pool deck by cleaning chairs and tables; sweeping floors; removing trash and recyclables from the pool deck.
• Updates job knowledge by participating in staff training opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintain general knowledge of the pool operations concept.
• Ensure presence at the dock to greet boat Owners and boat Captain.
• Establish if the boat Captain requires assistant with docking, loading, and unloading of guests.
• Escort guest to Pool deck and direct guest to the bar and/or host/hostess stand.
• Must have daily print out of reservations to identify & greet Baia Beach Club Members.
• Work with the Security Department establish controls on locking and unlocking the Marina gate entrance/exit.
• Monitor the boat traffic at the South dock to ensure inflow and outflow of boat capacity compliance.
• Performs other related duties as assigned by management.

QUALIFICATION STANDARDS

• High school degree or equivalent preferred
• Willing to work nights, holidays, and weekends.
• Physically able to carry 35+ pounds; able to stand, bend, and move throughout shift.
• Works well as part of a team and on individual tasks.
• Excellent at verbal communication
• Works well and efficiently under pressure.
• Good interpersonal skills and communication with all levels of staff and management.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Miami Beach, FL 33139: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Pool Attendant: 1 year (Preferred)
• Food handling: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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