Assesses patient financial needs, assist patients and collect deposits in a professional and courteous manner. Screens and counsels patients and assist with applications for applicable governmental programs, the health insurance exchange, and/or the Froedtert Health financial assistance program. Provides exemplary customer service and works closely with patient financial services, pre-authorization, and care management departments. Other duties as assigned.
Must have at least one year of experience in healthcare/revenue cycle functions (or other business office), case management, or social work. Experience using Microsoft Word, Excel and other software programs is preferred. Experience using Epic in a healthcare environment is preferred. Experience in social work or case management is preferred.
High School diploma or equivalent is required. Bachelor's degree in social work, case management, healthcare administration, business administration, or other related field is preferred. State of Wisconsin and Federal Certified Application Counselor Designation is required or must obtain within 12 months after hire.
Job Type: Full-time
Pay: $27.00 - $32.00 per hour
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Work Location: In person