DescriptionPart-Time TellerDuties and Responsibilities: Provide excellent service to the members by listening, educating and identifying their needs and cross-selling all products/services that meet those needs and, at the same time, help the credit union to prosper.

• Reflects the credit union's core values in their daily activities and at any time they represent the credit union.
• Provide extraordinary and consistent service to all internal and external contacts.
• Participate in ongoing training to stay up to date on sales, products, member service techniques and operational processes.
• Assists members with basic transactions in the lobby and drive up, such as making deposits, withdrawals, and Visa cash advances.
• Verifies members' identities and ensures all paperwork is completed correctly.
• Answers members' questions about their accounts and our products and services.
• Balances drawer multiple times daily to ensure accuracy.
• Understanding and following credit union regulations and procedures.
• Issue Visa gift cards.
• Answers telephone, transferring calls to proper departments if unable to assist.
• Disburses money from vault to tellers as needed, and when possible.
• Knows credit union’s philosophy and policies so as to answer inquiries of a general nature.
• Organize previous days work; including balancing disbursed corporate checks and completing the cash control form.
• Counts and balances vault daily. Keeps vault cash record and accounts for all money in vault. Orders cash for Credit union and ATM, including the balancing.
• Verifies that deposit total balances with branch totals.
• Processes all checks electronically at the end of the day.
• Orders and verifies weekly cash order.
• Processes transactions by phone and mail when requested.
• Informs Lead Teller/Branch Manager if equipment is not working properly or if more supplies are needed.
• Balances and remits cashier's checks.
• Balances cash dispenser.
• Assists in filing members folders, signature cards, and other documents.
• Maintain work area in orderly manner.
• Processes Stop Payments and assist members in addressing fraudulent transactions.
• Processes verification of deposit requests.
• Prepares coin/currency going weekly.
• Performs other duties and works other hours as assigned.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
• This position is expected to work approximately 30-39 hours per week.

• Knowledge of bookkeeping is preferred.
• Knowledge of Microsoft Office is preferred.
• Minimum 1 year of cash handling/teller experience is preferred.