Director of Specialties

Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.( sm )

In conjunction with the Clinical Department Chair, responsible for directing the operation and strategic planning of assigned areas including patient/customer services, human resources and financial management supporting the organization’s goals and mission. Analyzes and evaluates staffing, goals and objectives, budgets, financial strategies and operations functions for assigned areas. Coordinates activities with management team or others.

Primary Responsibilities:

• Works in conjunction with senior leadership to define and prioritize assigned areas strategy and direction. Collaborates with the Department Chair or others, assisting in the design and implementation of the assigned areas strategic and business plans. Coordinates the activities to assist in the executive of the plans
• Directs analytical studies of existing or proposed services and activities to provide the economic basis for decisions to improve the operational and/or financial performance of assigned areas
• Assures clinical quality of assigned sites in relation to patient and physicians needs. Prepares recommendations for development of services and resources targeting at improving clinical quality outcomes
• Identifies trends and appraises causes and effectives and highlights opportunities to improve performance. Gathers, selects, and utilizes information on appropriate industry operational benchmarks to establish the most appropriate standards and reporting methodology to foster on-to make improvements in operating efficiency/process improvement
• Establishes and maintains an effective organization overseeing the administration of the clinical practices at assigned sites. Plans, organizes, directs and controls the operation of assigned sites including the development of long and short range plans to strengthen the sites position within the market and align with organization’s strategic plan. In collaboration with the Department Chair or others develops and executes assigned organizational and staffing plans, recruitment activities, administering the merit increase program, long and short-range initiatives that align with strategic plan, etc.
• Directs the development and execution of multiple marketing plans and promotional activities for promoting assigned areas services to business, civic and community groups, government agencies, local hospitals and professional organizations. Coordinates efforts with the Marketing and Communication Department or others
• Oversees the daily operations and management of assigned sites. Works with management team to develop and modify the efficiency and effectiveness of each assigned site to promote operational excellence. Gathers, analyzes, trends, reviews site operations data to identify areas for improvement of services. Works to reduce patient complaints. Develops plans to resolve issues
• Supports physicians in their clinical practices. Works with physician leadership at sites to ensure an efficient and effective healthcare delivery
• Coordinates the physician employment agreements including monitoring periodic updates
• Participates in the recruitment and orientation for new physician and advanced practitioners
• Plans, organizes, directs and controls the implementation and continued observance of regulatory requirements within assigned areas
• Negotiates and coordinates service agreements with outside vendors including, equipment, supply and services
• Oversees/manages assigned areas billing and collection activities, ensuring efficient coordination with Revenue Operations. Monitors and evaluates billing performance. Creates and revises material/information as required. Evaluates workflow and streamlines processes as required. Resolves discrepancies as required
• Participates in succession planning and leadership development
• Develops, implements and monitors compliance with the organization’s Operations Manual
• Oversees the maintenance and safety of the property of the organization’s sites
• Meets regularly with Department Chairs, Site Chiefs, or others as appropriate to ensure the efficient flow of day-to-day activities
• Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, supporting, coaching and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, terminations, and other similar actions. Resolves grievances and other personnel problems within position responsibilities
• In collaboration with Department Chair and others, establishes annual goals and objectives in support of the organization’s strategic initiatives, and reports on progress as required
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master’s Degree in Business Administration, Healthcare, or related field with relevant experience
• Demonstrated knowledge of group practice, budgetary needs and organizational structures
• Knowledge of physician office practices and procedures
• Demonstrated leadership, financial and management skills
• Knowledge of financial planning and forecasting of group practice operations, generally accepted accounting principles and budget variance reporting
• Demonstrated ability to handle multiple priorities
• Knowledge of a variety of software products/systems such as Microsoft Office, Excel, Word, Power Point, EPIC, DMS, SRC Budget, etc.
• Excellent project management skills
• Excellent interpersonal, organizational and communication skills
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.