PRIMARY PURPOSE:

As a Mansion Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Clean ash urns, restrooms in assigned areas, and vacuum all halls, lobbies and edges
• Clean and dusts lamps, mirrors, pictures, etc.
• Maintain cleanliness of all public and residential areas and equipment
• Empty all trash and linen from the Villas and areas as needed and take to relevant areas for cleaning, disposal, etc.
• Clean all hall railings, stairwells, closet doors, etc.
• Mop and clean all marble or tile floors in assigned area
• Follow quarterly mattress flipping procedure and other rotation philosophies and procedures as outlined
• Deliver supplies to and re-stocks assigned lockers and pantries
• Deliver requested items such as refrigerators, pillows, rollways, cribs, etc. to guests’ rooms
• Visually survey pool and surrounding area
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of all cleaning procedures, equipment, supplies and chemicals
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to company standards

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• Work varied shifts, to include weekends and holidays

PREFERRED:

• Two (2) years of housekeeping experience in a similar hotel resort environment.
• Bilingual
• Experience in a similar resort setting