Legal Data Entry and Customer Service Specialist - HYBRID Job at U.S. Legal Support, Houston, TX 77060

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Job Description

Are you detail-oriented and enjoy solving problems? Join one of the fastest-growing legal services company in the United States.

The general duties of an Order Entry Specialist for U.S. Legal Support include entering, preparing, and sending out legal requests to obtain records. An Order Entry Specialist is part of our Order and Research department.

This position is hybrid and requires a minimum of two days in office.

Essential Job Functions:

  • Confirm legal requests for records are completed by our clients
  • Heavy data entry
  • Research locations/facilities
  • Prepares legal packets via data entry, client preferences, and system usage
  • Email clients for confirmation, questions, and or status
  • Handle problem requests/research/follow-up
  • Quality check all documents, entries, and legal paperwork
  • Resend requests/additional documentation as needed
  • Save/Scan all documents

Requirements:

  • High school diploma or equivalent required
  • Minimum 1-year relevant work experience
  • Litigation support (record retrieval) experience is a plus

Skills:

  • Reliable/dependable
  • Demonstrates flexibility and resilience
  • Problem-solving and critical thinking
  • Customer/Client focus
  • Communicates effectively
  • Time management

We offer a variety of flexible work hours and family-friendly benefits to our employees.

  • Medical, Dental and Vision Coverage
  • Flexible Spending Accounts
  • Pet Insurance and discounts
  • Retirement Benefits
  • Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off including 9 Holidays
  • Paid Parental Leave
  • Employee Assistance Program

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