Job Description

POSITION TITLE: Private Duty Caregiver

FLSA STATUS: Non-Exempt (Hourly)

REPORTS TO: Director of Care Coordination & Health Transitions

SUPERVISES: N/A

DEPARTMENT: Independent Living Services

COMPANY: MHS/The Overlook – Charlton Campus

POSITION SUMMARY:

The Private Duty Caregiver is responsible for providing the highest quality personal care and related, housekeeping, and general support for overall health and wellness to the resident (in accordance with the plan of care developed by the Director of Care Coordination & Health Transitions. Private Duty Caregivers must objectively document services provided during each service time on flow sheets and in notes at the end of each shift. Caregivers are required to report to the Director of Care Coordination & Health Transitions per Department On-Call reporting responsibilities while on shift with the resident. The Private Duty Caregiver will ask qualifying questions to his or her supervisor in the most proactive manner possible if unclear of how to proceed with a task in order to achieve the best possible outcomes for the residents.

**Full-Time, 32-40 hours/week.

POSITION DUTIES/ESSENTIAL FUNCTIONS:

• Successfully implements the Plan of Care.
• Demonstrates knowledge and utilizes proper infection control techniques when providing direct care.
• Assist resident with all activities of daily living including, but not limited to: bathing, toileting, dressing, feeding, shaving, oral care etc.
• Assist resident with ambulation, transfers and safety supervision (using the appropriate assistive devices).
• Assists with all prescribed adaptive equipment such as hearing aids, dentures, power chair etc.- reports to supervisor if any equipment is not working properly or broken.
• Assist clients with simple home exercise plans.
• Assist clients with ostomy and catheter care.
• Provide medication reminders in accordance with the SAMM Program.
• Provide meal / snack / hydration preparation in accordance with the prescribed diet.
• Complete laundry, and housekeeping support (changing bed linens, light cleaning, etc.)by maintaining general cleanliness and neatness.
• Assist with care of pets as indicated in the plan of care.
• Run errands on behalf of client: grocery shopping, picking up medication, etc. as directed by the supervisor.
• Reports all residents material needs to Scheduling Manager (i.e. briefs, clothing, toothpaste, food etc.).
• Accompany client to an appointment or activity outside the home as directed by the supervisor.
• Provides meaningful companionship to include Community Involvement and Socialization based on the activity calendar and the resident’s abilities, interests and cognitive capacity.
• Reports resident and family concerns while on shift or immediately following when appropriate.
• Ensures flow sheets and an end of shift log is completed to include information on client care/condition/progress, vital signs, notification and directives by supervisors and any.
• Other pertinent information that will contribute to the successful care and support of the resident.
• Ensures a shift report is clearly communicated to on-coming shift and any change of shift tasks are completed (control count etc.).
• Orients new staff to residents and plan of care as well as work environment.
• Recognizes and assists in the prevention of Elder Abuse, Neglect and Exploitation (financial and other) and reports immediately to maintain resident safety.
• Maintains Professional Boundaries when interacting with residents, family members, peers and supervisors at all times in accordance with The Overlook Code of Conduct.
• Redirects resident and or family to the appropriate member of the management team for any concerns or changes with the plan of care or schedule.
• Demonstrates patience, tact and a willingness to take direction and work as a team member
• Attends staff meetings on a regular basis as assigned.
• Reports to work as scheduled and on-time- caregivers should not change start or end times of any visit without authorization of the supervisor in advance.
• Demonstrates flexibility and understanding that working beyond scheduled work hours may be required at times to support the resident (i.e. call outs, in climate weather etc.).
• Utilizes department software and clocking in and out methods for payroll in accordance with the Employee Policy for Time Clock and Reporting.
• Follows all Overlook and Department Policies and Procedures.
• Any additional duties and responsibilities as assigned by the Director of Care Coordination & Health Transitions.

POSITION REQUIREMENTS:

• High school diploma or equivalent - required
• Experience providing hands on care to clients in a caregiver role - required
• Valid Home Health Aide certificate, Certified Nursing Aide certificate, or Licensed Practical Nurse certificate - preferred
• Reliable transportation.
• Strong organizational skills.
• Great team player.
• Strong communication skills.
• Ability to show patience and kindness at all times.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Primary work will be performed indoors in an office setting, may be exposed to the elements (heat, cold, rain, snow); walking and standing frequently; occasional lifting of up to 35 pounds.

Must provide proof of physical with no limitations related to the Principle Job Duties and Essential Functions as outlined above. This includes but is not limited to standing, walking, sitting use of fine motor skills, no restriction on upper or lower range of motion or lifting ability to stoop, kneel, crouch or crawl. The ability to speak, hear, taste, smell. Unimpaired vision at distances both near and far. No restrictions on peripheral vision, depth perception, and ability to adjust focus. May be exposed to blood borne pathogens. May be subject to emotionally upset residents, family members, personnel or visitors. Possible exposure to the outdoors, unpleasant odors, house hold chemicals, and ill patients.

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

• Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
• Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
• Compassion: understanding and empathy for others
• Creativity/Innovation: thinking wildly, planning accordingly
• Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

Compassion: understanding and empathy for others

Creativity/Innovation: thinking wildly, planning accordingly

Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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