Job Description

We thrive to provide the best patient experience by fostering a positive upbeat environment with the latest dental technology.

New Hampshire Center for Comprehensive Dentistry, a multi-specialty dental office, believes that to provide exceptional lifetime care for patients, we must hire and grow our team members who will support the business and clinical needs of the dental office and foster a strong team building culture. As a Financial Coordinator, you will work in an environment that encourages learning, team cohesion, and puts patients first.

The successful candidate will be hard-working, self motivated, energetic, friendly, dependable, possess a high level of attention to detail and take pride in their work, while bringing a passion for helping our team provide the best patient care to the community! Prior work experience in a dental front office with knowledge of insurance and billing procedures preferred.

Responsibilities

• Create, process and manage insurance claims and pre-authorizations
• Contact patients to review pre-authorizations and answer any questions
• Enter insurance into patients accounts
• Verify patient's eligibility/benefits 2 days prior to dental appointment
• Post payments
• Issue billing statements to patients once all claims are closed
• Work with insurance companies to monitor claims status, pursue and dispute claim denials, elevate claims to appeals, and/or seek all methods to resolve open claims
• Support office by explaining patient account history, assist with communication of financial policy, and communicating with patients who have questions on insurance or billing items
• Maintain accounts receivable aging reports and constantly review and resolve past due, credit, and debit balances
• Work with Collection Agency for non-payment accounts
• Assist office with properly communicating with patients regarding pre-payments, open balances, and past-due accounts
• Issue periodic reports on accounts receivable and billing performance to Owners
• Support office manager in enforcing proper front desk, treatment plan presentations, and in-office financial policies
• Other duties as assigned

Qualifications

Previous dental billing, coding and posting experience (preferred)

Be self-managed, goal and detail oriented with the initiative to learn and grow

Ability to work as a team and independently

*Please forward your resume and cover letter stating salary requirements, to be considered for this position!*

Pay rate is based on experience and skill. M-FR. No evenings or weekends.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Amherst, NH 03031: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental office: 1 year (Preferred)

Work Location: In person

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