At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.

Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

Posting: Open Until Filled

Salary Range: $65,000-$70,000

General Description and Classification Standards

Provides analytical and administrative services. Duties include, but are not limited to: initiating policies; overseeing administrative duties; maintaining communication links with senior management; serving as the liaison in planning and implementing community outreach activities; prepares and reviews written communications and reports; drafts correspondence, schedules, memos, spreadsheets, and other documents from notes, dictation and other sources; preparing productivity information and workload evaluations; and responding to public inquiries concerning city operations, policies or other activities. This is an experienced skilled position that routinely works with the most challenging assignments; serves as a specialized subject matter expert in one or more specific areas.

Supervision Received

Works under minimal supervision; can set own work sequence and pace within process/department limitations.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

1. Processes purchasing supplies and equipment.

2. Assists in the initiation of office policies and development of internal programs.

3. Maintains communication links with senior management.

4. Assists in the development of office performance measures.

5. Provides input on managerial or administrative policies and procedures.

6. Assists in responding to complaints and public inquiries concerning city operations, policies or other activities.

7. Provides administrative assistance to investigations team as needed.

8. Participates and assists in the development and administration of assigned department budget; performs related duties and fulfills responsibilities as required.

9. Utilizes various financial flow charts, statistical reports and management reports for the purpose of analyzing and compiling studies or recommendations.

Decision Making

Uses independent judgment and discretion including the handling of emergency situations, determining, and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems.

Leadership Provided

Provides guidance and training as required to lower level, interns, temporary employees, etc.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

1. Knowledge of management and administrative practices, policies, and procedures.

2. Skill in effectively communicating and interacting with management, employees, members of the general public and all other groups involved in the activities of the city.

3. Ability to develop and administer operations and staff plans and objectives.

4. Strong writing and editing skills.

5. Relentless attention to detail.

6. High level organizational skills and proven ability to manage time efficiently, meet deadlines, and multi-task in a fast-paced environment.

7. Ability to work independently and manage projects and discrete tasks with limited supervision.

8. Ability to exercise discretion on sensitive and confidential matters.

9. Knowledge, demonstrated interest, and/or prior work experience in any of the following fields: investigation, law enforcement, criminal justice, or public service.

Minimum Qualifications – Education and Experience

Bachelor’s degree in business, public administration or related field from an accredited college or university.

5 years of work experience in management, public relations, communications, or related area including supervisory experience required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.

Preferred Qualifications - Education and Experience

Bachelor’s degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years' supervisory and project management, facilities management and capital project experience.

Licensures and Certifications

None required.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.