Description:

The Mobile Enrollment Agent- Work at the airport or agencies engaging with travelers to increase awareness and participation in the TSA PreCheck program. The ideal candidate for this position is an excellent communicator who thrives in a fast-paced, customer-facing environment while always maintaining professionalism. You will be working at the intersection of identity and travel where the client is driving a frictionless travel experience for consumers with privacy at its core. Please note this role is 100% mobile will be traveling around Michigan and it's $17 an hour. Mileage, meal and hotel reimbursment.

Drive program enrollments by engaging travelers and selling them the benefits of TSA PreCheck

Conduct enrollment services as a certified Enrollment Agent using state of the art biometric and identity document authentication technologies

Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and existing TSA PreCheck members alike

Comply with all privacy and security guidelines, policies and procedures at all times

Analyze performance metrics, customer feedback and environmental observations to make informed suggestions on improving operations and customer service

Coordinate communications between the client and 3rd party stakeholders that provide facilities for enrollment services

Skills:

customer service, sales, data entry

Top Skills Details:

customer service,sales,data entry

Additional Skills & Qualifications:

Travel by car is required (100%)

Overnight travel may be required (>20%)

Ability to stand for >8 hours per day

Moderate physical effort with frequent walking, lifting, and/or moving of materials up to 40 pounds

Airport environment and other retail settings

High school diploma or equivalent degree

Minimum one (1) year applicable experience

Proficiency in Microsoft Office Suite is required

Previous experience processing credentials is a plus

Previous sales experience preferred

Evening and weekend work may be required

Experience Level:

Intermediate Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.