Dining Room Supervisor Job at NexDine, Milwaukee, WI 53202

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Job Description

Here at NEXDINE, we make diversity our advantage. From the workforce we support, the clientele we service, to the food we create, diversity is our secret sauce!

Want to hear more about our Guiding Principles and what drives us? Apply below!

Job Details

Position: Dining Supervisor

Location: Milwaukee, WI

Pay Rate: Commensurate with experience - Let’s talk!

Benefits: YES!

We provide our full-time team members a generous compensation and benefits package, training, opportunity, and support. We provide resources, rewards, and incentives to our valued employees.

  • Health, dental and vision insurance
  • Flexible Spending Accounts
  • Company-paid life insurance
  • Various voluntary programs and insurances
  • 401(k) savings plan
  • Paid vacation, holiday, and sick time
  • Employee Assistance Program (EAP)
  • Weekly Paycheck
  • Plus, various perks!

The Supervisor reports to the Director and is responsible for the oversight, delivery and execution of the daily dining experience. The Supervisor is responsible for assisting in managing staff as assigned, providing exemplary customer service, overseeing the final presentation of food and service ensuring client satisfaction.

Essential Functions Operations

  • Assist with planning, execution and coordination of various dining related activities on campus
  • Provide oversight of the dining venues to ensure client and customer satisfaction.
  • Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.
  • May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. May be responsible for maintaining vendor relationships.
  • Assist with determining staff requirements and scheduling necessary to ensure timely delivery of services.
  • Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained. Culinary
  • May assist with event menu writing and cycle of cost control utilizing appropriate recipes and costing measures in conjunction with Chef Manager or Chef.
  • Responsible for the food quality and standards at all meals
  • May assist with the production of food
  • Supervise all aspects of the dining operations.

People

  • May instruct, train and supervise cooks or other workers in the preparation, cooking, garnishing, presentation and service of food.
  • Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
  • May perform other duties and responsibilities as assigned

Skills/Aptitude

  • Leadership
  • Team oriented
  • Communication proficiency
  • Customer/client focus
  • Ability to work under pressure

Supervisory Responsibility

  • This position may supervise employees of the unit.

Work Environment

This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The employee is frequently exposed to heat, steam, fire and noise. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Required Education and Experience

  • High school diploma or equivalent
  • 1 - 3 years’ experience in similar position
  • Customer Service/Restaurant Experience

Preferred Education and Experience

  • ServSafe Certification

Who We Are:

We're NEXDINE, a fast-growing specialty dining service provider, we're the "Fresh Idea People". We offer excellent working conditions, empower creativity, cool technology and of course, great food.

We hire and keep great people! We work as a team and everyone contributes to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more! We want you to continue to learn new things and also teach others what you know so you too can grow! We empower our people to make the choices that ensure every NEXDINE customer is satisfied with our services. We all work hard, love what we do and have fun too!



NEXDINE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other classification protected by law. NEXDINE participates in E-Verify.

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