Job Description

Ryan Archer's Farmers Insurance Agency in Westlake Village, CA is hiring a Customer Service Sales Representative to join our growing team!

Our insurance agency is located in Westlake Village, CA, and we're up to big things! We provide Auto, Home, Business, Life, and Commercial insurance to help protect our clients and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you!

Salary Range: $50000.00 - $80000.00 per year

Benefits

• Medical Benefits
• Matching 401K
• Very competitive base salary
• Business and Leadership Courses available
• Bonus incentive based on individual/agency performance
• Paid time off - personal time and holidays
• Career growth/advancement development
• Training/coaching provided

Schedule:

• Flexible schedule
• Office hours: Monday to Friday 8:30 AM - 5:00 PM

Responsibilities

• Foster strong relationships with our customers to maintain a high level of client retention and brand loyalty
• Follow-up with customers to ensure satisfaction, respond to queries, solicit further sales, and solve or refer problems to agent
• Provide customers with additional information about new products and services that best suit their needs
• Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe
• Assess and identify the wants and needs of your customer(s) over the phone
• Develop insurance quotes, make sales presentations, and close sales
• Have a ton of fun while being part of a competitive team!

Our Culture:

Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand and, as they build each other up, they create an external and internal army of brand ambassadors.

Compensation:

We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income.

Career Growth Plan:

We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.

Here are the frequently asked questions and answers that we get about our career opportunity:

What kind of training will I receive?

We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the award-winning product and sales training that is exclusively offered in our agency.

Is prior insurance sales experience required?

No! You don't need to know anything about insurance or insurance sales to apply. We provide all of the product and sales training that you'll need to be successful!

What is the culture like in your company?

We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment.

What would my career growth plan look like?

All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles.

Requirements

• Sales experience or a client-facing background is a plus
• Insurance experience is preferred, but not required
• Proven track record of trustworthiness, dependability, and ethical behavior
• Must be coachable
• Excellent communication skills: written, verbal, and listening
• Must have strong interpersonal communication skills
• Must be motivated and determined
• Reliably commute (Westlake Village, CA) or planning to relocate before starting work