• Combines knowledge of what the business needs with knowledge of how applications are built and used, to translate business requirements into functional specifications and write JIRA initiatives, epics and user stories
• Proactively drives JIRA hygiene.
• Works closely with Subject Matter Experts to understand their use of current systems and how changes may impact their use
• Serves as the liaison between the Business, Architecture, Development
• Testing throughout the project life cycle
• Acts as voice of the user to help drive product vision
• Facilitates and drives user focused solutions across the organization in direct support of the Product Owner and Area Product Owners
• Develops use cases and acceptance criteria to demonstrate and validate that functionality being delivered fulfills business requirements
• Develops and works closely with the Area Product Owners to ensure all applicable scenarios are identified and tested, defects are resolved, and a quality end user product is delivered
• Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
• Supports Product Owner and Area Product Owners with business case development and reporting of OKRs (Objectives and Key Results)
• Participates in Agile ceremonies with multiple scrum teams

• Bachelor's degree and 3-5 years of Business Analyst/ Technology Product Owner work experience preferred
• Must have excellent interpersonal, and analytical skills and ability to collaborate with people from various levels of different organizations
• Ability to clearly manage expectations across different groups
• Must have an excellent ability to multi-task effectively working on several initiatives at the same time while managing shifting business priorities
• Must have a solid ability to analyze complex system requirements and quickly present findings to stakeholders in a simple and comprehensible manner
• Must have excellent verbal and written communications skills including solid experience writing user stories
• Must possess willingness and ability to apply new skills and knowledge on a continuous basis
• Advanced knowledge of Microsoft Office tools like Word, Excel, PowerPoint, Visio and SharePoint
• In-depth knowledge of Agile process and principles, including use of Agile tools (i.e., Confluence, JIRA etc.)
• Familiarity with managing and prioritizing a product backlog
• Experience working with globally distributed scrum teams
• Demonstrated ability to manage tight delivery timelines and calmness under pressure

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans