Job Description
If you have a strong sense of ownership and attention to detail, you may be the experienced Collections Specialist Robert Half is seeking for this company in the Financial Services field. This Collections Specialist role will be based in the Knoxville,, Tennessee region and will be a contract / temporary employment opportunity. If you are interested in building your career as a finance professional that is part of a growing team, contact us today!
What you get to do every day
- Handle inbound and outbound collections calls and correspondence
- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
- Record all customer payments to the correct reports
- Lead all billing and reporting activities according to deadlines
- Guarantee payments are processed
- Ensure bankruptcy filings are processed in the correct manner when received
- Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Maintain and update customer files to ensure data integrity
- Excellent communication skills (written and verbal)
- Solid understanding of Microsoft
- Microsoft Excel experience required
- Proficiency in keyword research
- Ability to analyze and make decisions on customer accounts
- 1-2 years of prior high-volume collections experience
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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