Responsibilities

• Provide specialized administrative support for Physicians, APPs, and clinical staff
  
  • Maintaining the physician’s patient schedules and meetings, keeping physicians on track, and providing reminders about upcoming events and or barriers
  • Request and send patient medical records and follow up on requests.
  • Scan all required records into the EMR.
  • Assist APP and clinical staff with appropriate requests to maintain patient flow through the clinic.
  • Responsible for routing telephone calls from patients, physicians, or other healthcare providers/facilities appropriately.
  • Reviews and assist with orders in EPIC/BEACON and assist with obtaining any required information for the provider.
  • Submit and follow up on tissue testing to outside sources.
  • Preparing the patient schedule for the providers for the next day.
  • Skill in taking and transcribing dictation and in the operation of office equipment.
  • Must demonstrate and maintain patient confidentiality.
  • Ability to translate and maintain skills to read medical orders.
  • Other duties as assigned.
    

• Support Department activities
  
  • Create and maintain spreadsheets for tracking various department data, information, requests and supplies.
  • Manages various documents and handles confidential matters in accordance with policies and procedures.
  • Participates in department meetings, committees and events.
  • Compile financial, statistical data and reports as assigned.
  • Reviews and monitors all Clinical Administrative Assistant order transcription, reminder screens, scanning, missing diagnostic and pathology reports.
  • Provide training of AA duties, medical records requests.
  • Coordinate inbound/outbound specimens, authorization and referral WQ management.
  • Sorting and distributing daily mail.
  • Other duties as assigned.

• Performs other duties as assigned
  

• Complies with all WellStar Health System policies, standards of work, and code of conduct.
  

Qualifications