qServices solution design

ØUnderstand customer operations needs and stakes

ØSupport Segment & Projects responsible in the design of the OPEX Strategy and influence the customer during the CAPEX tendering phase

qService quotation along the full Capex cycle

ØBuild the service proposal during tendering phase and deliver the package to GAC/RAC tendering manager

ØMaximize Services scope to address customer stakes and bring value to SE overall proposal

ØBuild the Opex plan during project execution and support the Project Manager in the selling of Services

ØDefine together with GFS countries the Services execution set-up

ØIdentify risks and mitigate them through an action plan

ØSupport the Sales team (in selling phase) and Project Manager (during execution phase) during negotiations of contractual, commercial, financial aspects with the customer.

qGovernance

ØObserve the application of the Services Selling Governance rules and the Tendering Process in place

ØMake sure that the DOA and booking rules will be applied during the process

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qCapex to Opex Tendering community & Performance

ØAnimate a future tendering community for Capex 2 Opex initiative

ØConsolidate performance on the Service Attachment Rate for major projects and be accountable on achieving the global objectives.