At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
ROLE OVERVIEW
The Business Intelligence Analyst serves as a key role on LifeStance Health’s Corporate Business Operations team. The team supports LifeStance Health’s Practice Operations and Shared Services by helping design, implement, and streamline strategic operational reporting through our weekly/monthly BMS (Business Management System) metric reports. This role will support the BMS by building new report views for additional insights, performing various ad-hoc analysis requests, driving development of a single source of truth data set for Carrier/Subcarrier payor rates, and participating on other Shared Service/Business Transformation Office initiatives to offer analytic expertise.
Analysts will gain experience designing and presenting data analyses which inform strategic operational changes that they will then help plan, communicate, and implement. The Analyst will also assist with ongoing one-time operational projects. This position requires a balance of data analytics, project management, strategic thinking, communication skills, and humor.
RESPONSIBILITIES
Manage data driven analysis and reporting for LifeStance’s Financial and Operational KPI metrics such as:
o Revenue, Center Margin, EBITDA, and Visits
o Clinician Starts/Terms and Reported Net Headcount
o Clinician Utilization and Capacity
o Clinician, Practice Operations, and Patient Satisfaction
- Collaborate with both Corporate Shared Services and Regional Practice Operation teams to improve reporting and actionable insights
- Develop/maintain standardized BMS cadence for Shared Services reporting similar to our recently developed Practice Operations BMS reporting
- Perform analysis using Financial and Operational data and create new report views as needed, either ad-hoc or as permanently maintained reports/views
- Support Payor Rates and Contracting through analysis of internal and external payor data
- Conduct a variety of analysis on clinician compensation, operational metrics, historical trends, etc.
- Present to and make recommendations on these analysis to key stakeholders
- Act as liaison between stakeholders to ensure efficiency of data collection
- Other duties, projects, and analysis as assigned
SKILLS & EXPERIENCE
- Bachelor’s Degree preferred
- 2+ years of experience writing custom SQL queries on SQL Server, Databricks or Redshift
- 2+ years of experience creating and maintaining BI content in Power BI
- Experience in Corporate Finance, Consulting, Corporate Development, or Accounting preferred
- Proven experience with financial and variance analysis
- Ability to use custom SQL in connector, transform data using power query M Language and DAX to deliver Power BI content
- Working knowledge of Power BI Gateway and Scheduling Refreshes
- Experience using APIs, JSON, CSS, and Python is advantageous
- High proficiency and comfort with Microsoft Excel and KPI dashboard style reporting
- Exceptional communication skills
- Qualified candidates must be legally authorized to be employed in the United States
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion - We care for people unconditionally and act with empathy always.
Building Relationships - We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference - We respect the diversity of every individual’s lived experiences.
Learn more at www.lifestance.com.