Job Description

AZCFC is a proven leader in the delivery of evidence-based specialty behavioral health services. We are seeking qualified and dedicated front office staff to join our amazing administrative team. In this position, you will be responsible for a variety of administrative tasks. Ideal candidates must also be able to demonstrate excellent written and verbal communication skills, as communicating with clients, staff, and various health plans will form a large part of the job. Additional duties involve:

• Hours: 12pm-8pm, Monday through Friday.
• Provide a high level of support to the clinicians and the Administrative Services Manager.
• Conduct various case management functions including setting up and verifying transportation, assisting clinicians with scheduling appointments, communicating with parents and guardians as well as referring agents.
• Assist the clinicians in program delivery.
• Verify insurance benefits.
• Check clients in and collect client payments.
• Schedule appointments for the clinicians.
• Data entry into the EHR system.
• Documentation of interactions with referring agents.
• Outreaching new potential clients for intake appointments.
• Prepare and send records to outside entities.
• Assist with agency billing.
• Other administrative functions necessary for effective service delivery.

We are seeking individuals who share in our vision and have a desire to grow and be part our team. If you are a person who is self directed, has high level of integrity, and wants to work in an environment that makes a difference in people's lives, this may be the job for you. Come grow with us!

Skills/ Requirements

• Must be at least 21 years of age and have a minimum of 1 years working in the health care field.
• Must have level 1 fingerprint clearance card.
• Medical billing training is desirable for this position.
• Ability to communicate well in writing and verbally.
• Advanced knowledge of computers and Microsoft Office is a plus.
• Ability to perform duties with minimum of supervision.
• General knowledge of the behavioral health field is desirable.
• High level ability to navigate computer programs and EHR systems.
• Ability to function as a team member.
• Experience working with multi-cultural and low socio-economic individuals, specifically LGBTQ populations.
• General knowledge & aptitude for working with youth and families.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Phoenix, AZ 85013: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work until 8pm at least?

Experience:

• Behavioral Health Customer Services: 1 year (Preferred)

Work Location: In person

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