Job Summary

The Assistant Director & Student Success Specialist, under the general supervision of the Director of COB's Center for Student Success provides high level, complex, comprehensive undergraduate advising on university academic requirements, policies, and procedures. The position of Assistant Director & Student Success Specialist assists the Director and Associate Dean with coordination of critical support programs and initiatives for the college designed to strengthen the academic success and retention of all COB undergraduate students, such as graduation, early alert, academic probation, probation in the major, disqualification, etc.

Key Responsibilities

• Coordinates critical support programs and initiatives for the college such as graduating senior programming, early alert, academic probation, probation in the major, reinstated and returning students, disqualified, disqualification appeals, major appeals, MSR and LD course tracking etc.
• Independently advises undergraduate students about academic requirements.
• Assists Director and Assistant Directors with COB's special advising programs and training of advisors on advising Early Alert populations.
• Serves as a COB referral source for other college and student group advising units, the Learning Assistance Center, Counseling and Psychological Services, Career Development Center, and other academic and student service offices on campus.
• Performs other duties as assigned

Knowledge Skills and Abilities

• Proven experience working with students, parents, faculty, and staff.
• Demonstrates proficiency in computer skills (e.g., Microsoft Word, PowerPoint, Excel, etc.).
• Demonstrates strong interpersonal skills, professional demeanor and ability to be a team player.
• Exhibits strong oral and written communication skills.
• Exhibits excellent organizational skills, prioritizes responsibilities, and meets project deadlines.
• Exhibits strong critical and creative thinking skills, sound decision making and objectivity.
• Able to work flexible hours, including evenings, is desired.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related field and three years of professional experience in one of the student services program areas required.
• Demonstrated academic advising experience in a college/vocational setting, preferred.
• Demonstrated ability to develop, implement, and maintain advising programs, preferred.
• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

COB Center for Student Success (Advising Center)

Classification

Student Services Professional III

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: $5,025 - $7,159 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Testing

Skills testing will be conducted at the time of interview.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.