Job Description

A growing Distribution company is looking for an Admin/ Customer Service Rep. to join our team. The perfect candidate will be highly motivated, self-driven, and reliable.

Primary Responsibilities

· Efficient and Professional Phone & Email etiquette

· Answer inquiries, provide estimates and set- up work orders for customers

· Work between multiple work order software programs

· Keep work orders up to date

· Maintain communication with logistics manager and Inside Sales

· File uploads, downloads, and document scanning

· Data Entry

· Coordinate FedEx and UPS Shipments

·Other duties as assigned

Requirements:

· Must be able to speak clearly and effectively

· Speak and understand English well

· Strong written and verbal communication skills

· Must be able to work in a fast-paced environment, and have friendly people skills

· Must be able to multitask

· High School Diploma/GED

·Able to maintain inventory records

· Proficient with Microsoft Office and Google Drive applications

· Able to learn new skills

· Highly organized and pays close attention to detail

· Ability to work alone and with a team

·Problem-solving skills

Education & Experience:

· High school or equivalent (Preferred)

· Microsoft Office: 1 year (Preferred)

·Customer Service: 1 year (Preferred)

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Charlotte, NC 28203: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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