Account Manager Job at Charles Schwab, Phoenix, AZ 85016

YmUrM0hJdjlwTVlBdHp4eFYvRUcwZz09

Job Description

Your Opportunity


In Advisor Services we have built our business on serving the needs of RIAs and advancing an industry that helps the advisor and their clients thrive. We understand their needs, and work side by side providing them the support to help them manage their firm and meet their goals. In Advisor Services Group, our mission is to be the premier service provider for emerging Advisors in the industry.

Our Account Management organization provides tools to help our Advisors meet the needs of their clients and grow on our platform. We put the growth and education of these advisors at the center of everything we do. Account Managers have a deep expertise and understanding of the industry and this segment, which allows them to provide our clients with the tools and resources to be successful.

What you are good at


  • Manage client relationships with emerging Advisors while actively pursuing opportunities to help them profitably grow
  • Work with leadership to provide additional enhancements, training materials, and resources to help our emerging Advisors become more self-sufficient
  • Maintain a strong band of communication between internal business partners, including service and leadership
  • Stay abreast of contesting offerings in the industry and how it impacts Schwab’s market share within our segment
  • Be a contact point for clients that need negotiated pricing, competitive product offerings, and guidance on how to grow their business, among other things
  • Take the initiative to identify common pain points within our client base and develop resources to address their needs
  • Demonstrate superior understanding of features and benefits of Schwab tools, products, and services in order to encourage adoption and provide scale to the segment
  • Collaborate with all departments within Advisor Services to provide creative ideas and solutions that will benefit the business and set the strategic direction of the segment

What you have


  • Active and valid FINRA Series 7 & 63 licenses required
  • Minimum of 3 years in Advisor Services preferred
  • Excellent relationship management skills including collaborating, influencing and negotiating. Demonstrated ability to problem solve, interact with individuals at various levels, and think on your feet
  • Attributes of an entrepreneurial self-starter and have a proven ability to deliver excellent client service with the ability to anticipate and resolve problems under your own initiative
  • Willingness to pivot and constantly shift focus based on needs of the entire team and segment
  • Ability to support positive relationships between the client and Schwab through fostering successful internal partnerships
  • Superior communication, presentation, interpersonal and listening skills
  • Passion for ideation, professionalism, positivity and strong work ethic with a high level of integrity and teamwork.
  • In-depth knowledge of Advisor Services products, services, marketing resources, sales materials as well as demonstrated brokerage industry knowledge
  • Initiative to create change through process improvements, training and streamlining functions
  • Strong analytical and organizational skills. Demonstrated ability to prioritize business needs and manage time effectively
  • Advanced technical skills with team-orientation and the ability to act as a resource for development of the team’s effectiveness. Advanced knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and SalesForce
  • Skill and experience in delivering professional presentations to both large and small groups
  • Flexibility to travel for client events on a limited basis

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

Similar Jobs

Fastenal

Sales Support Job at Fastenal

Job Description Sales Support 1301 S Milwaukee Ave, Ste1, Iron Mountain, MI 49801 MI045 Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 10 - 28 hours/week OVERVIEW:

Luxury Life Homes

Real Estate Managing Broker Job at Luxury Life Homes

You Must have a Real Estate License This is a high commission-based recruiting position. It is possible to make 6 figures monthly or 7 figures yearly with this our team. This is not a salary

Allworth Financial

Client Services Manager Job at Allworth Financial

Allworth Financial (www.allworthfinancial.com) is an independent investment financial advisory firm that specializes in retirement planning, investment advising

Wayfair

Sales Advisor Job at Wayfair

As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and

Banfield Pet Hospital

Veterinary Assistant Job at Banfield Pet Hospital

Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Assist with surgery as applicable.