Job Description
Lead Accessibility Analyst
100% Remote
12+ months contract (possible extension/conversion)
As the Lead Accessibility Analyst for Localization and Languages, candidate will champion accessibility inclusion and compliance across client’s in-language website content initiatives, ensuring client’s digital technology can be utilized by customers with disabilities and serving as the advocate for client guests with disabilities.
This role partners with business and technology stakeholders to create inclusive experiences and drive adoption of accessible design thinking principles.
Candidates possess strong tactical knowledge of accessibility standards and practices utilized to achieve compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and international accessibility standards.
Candidates have a passion for accessibility and an ability to instill empathy and understanding about the importance of accessibility beyond compliance.
More specifically, candidates will:
- Executing accessibility strategy set forth by program’s Senior Manager.
- Collaborating and developing relationships across the organization and serve as the primary point of contact for Client Localization/Languages team to evaluate, prioritize, develop, manage, test, and implement accessibility solutions for both public-facing content and storage within client’s content management system.
- Monitoring program maturation, assessing risk, and communicating program compliance progress to stakeholders and leadership.
- Innovating on ways to scale adoption and integration of accessibility into product development.
- Providing subject matter expertise in evaluating third party products as necessary.
- Partnering with Experience Design and User Research colleagues to ensure we are developing the best user experience for guests with a disability.
- Working daily with agile product teams to instill accountability for and ownership of accessibility.
- Educating on writing accessibility-specific acceptance criteria.
- Evaluating code to help identify and solution accessibility defects.
- Conducting full accessibility audits for web sites and mobile applications.
- Contributing to the development and maintenance of accessibility guidelines, processes, and training.
- Organizing internal awareness building activities
Client is looking for:
- We are seeking problem solvers who are passionate about growing in a dynamic industry and who love to combine their analytical skills with intuition for business.
- Client believes success in this role will demonstrate itself through the following attributes and skills:
- Must possess strong working knowledge of WCAG 2.1 Level AA (required).
- Understand ADA and international accessibility laws and regulations.
- Understand and have demonstrated experience in applying accessibility and usability principles, including Universal Design, that impact users with disabilities in the discovery and design/wireframe stages.
- Hands on experience with assistive technology devices including screen readers, screen magnification, alternative keyboard inputs, etc. for both desktop and mobile. (Required: intermediate knowledge of at least 2 screen readers).
- Hands on experience conducting accessibility audits for web and mobile.
- Ability to provide technical solutions and remediation to cross-functional teams of product owners, development engineers, quality engineers, and designers.
- Hands on experience with WAI-ARIA and how to implement accessibly.
- Tactical knowledge of W3C standards-compliant HTML and CSS
- Knowledge of JavaScript (React JS a plus)
- Knowledge of accepted accessibility interaction patterns and best practices
- Background in web development, user interface design, user experience a plus.
- Experience with agile methodologies and JIRA
- Previous experience working directly with people who have a disability, a plus.
- Independent thinker who shows ability to work with limited supervision and as part of a team but also shows initiative and drive to work independently.
- Demonstrate strong strategic and critical thinking skills, asking thoughtful and relevant questions.
- Resolve issues effectively and creatively as a general problem solver, while maintaining a high level of flexibility, professionalism, and integrity.
- Build positive relationships, exhibit tact, and earn trust as a reliable interpersonal teammate.
- Navigate comfortably around unstructured challenges, model and inspire others to drive successful product delivery.
To fulfill this role successfully, candidate should demonstrate the following minimum qualifications:
- Five (5 to 7) years of experience in the accessibility discipline or in experience design with an accessibility focus
- Travel – up to 10%
Pay Range: $65/hr to $75/hr W2
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.