About the College

The College of Education, Criminal Justice, Human Services, and Information Technology (CECH) is dedicated to making a difference in our communities through outreach, academic programs, and community partnerships. Our students and faculty work side-by-side with educators, athletic directors, community wellness experts, cybersecurity analysts, and local, state and federal law enforcement officials. We value experiential learning as an important element of our degree programs. Current research is incorporated into every course to ensure our graduates are prepared to address the most urgent challenges of our society.

About the Student Services Center

The CECH Student Services Center is home to our college’s undergraduate academic advisors, as well as our college’s Student Success Team, including retention specialists and our embedded mental health counselor.

Job Overview

The CECH Student Services Center is currently hiring at least one academic advisor to advise students and programs in the School of Information Technology. This position will utilize student development theory to provide academic advising, guidance, and support to CECH undergraduate students and faculty. Primary job responsibilities will be to advise current and prospective CECH undergraduate students on how to meet their educational, professional, and personal goals.

Standard Days Worked: M-F
Type of Appointment: Full-Time (12 Months)
Work Location: Hybrid. Office location is 360 Teachers-Dyer Complex. Position is eligible for 40% remote work.

Essential Functions

• Provide academic advising to facilitate students’ successful and timely educational planning and degree completion in alignment with their educational and career goals.
• Serve as advisor for a designated caseload of students through proactive outreach, support, and education. Develop a rapport of trust and accessibility with assigned students. Ensure accurate advice and quality support, contributing to persistence and a positive student experience.
• Monitor student progress and develop graduation plans in partnership with individual students. Provide information regarding curriculum, policies, procedures, opportunities, and guidelines for academic programs.
• Evaluate student information and utilize data to facilitate enrollment and registration. Maintain advising and enrollment records. In partnership with faculty, assess advanced standing credit, substitute courses to meet graduation requirements, and create degree audit exceptions. Facilitate and complete student degree certification.
• Evaluate student needs and provide appropriate resource referral to career, academic, counseling, and student life resources and opportunities.
• Support students through educational transition processes (ex. orientation, exploration, transfer, transition, and graduation.)
• Recommend actions related to academic alert, probation, suspension, and dismissal of students. Identify opportunities for high-performing student engagement and goal attainment.
• Utilize current advising and student success technologies for outreach to students. Perform other duties related to student success.
• Support student needs with sound equity and inclusion practices for student success.
• Engage ongoing professional development and training to maintain up-to-date knowledge about advising concepts, practices, policies, technologies, and student success needs at the university and in higher education.
• Function as a member of an advising or student success team to ensure the proper workflow and outcomes of the unit. Collaborate with UC advising community colleagues to advance quality advising practice.
• Attend related meetings and functions.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor’s Degree

Required Experience

Zero (0) to one (1) year of student service or related experience.

Additional Qualifications Considered

• Experience in advising and/or mentoring college students and a knowledge of UC systems and policies is a plus.
• The advisor must be student-centered, timely, detail-oriented, and have strong interpersonal communication and problem-solving skills.
• Must be able to retain a high volume of programmatic, college, and university related information while having the ability to critically think through complex situations.
• Employee must be able to multitask and work well independently, as well as on a team.
• Prior experience with electronic degree audit systems, and proficiency and comfort with technology.
• Master’s degree in Higher Education or a student development-related field.

Physical Requirements/Work Environment

Application Process

Interested and qualified applicants must apply online and include:

• Cover letter of interest
• Resume

Please use the additional documents feature as needed for these items. Applications without a cover letter and resume will not be considered for the position.